Convelly gives your business a second brain, Elly. Each page below explains one part of it in depth, with what it does, how it behaves, and the guides from our blog that go deeper.
Your customers write to you on every channel, and every conversation arrives in one shared inbox. Elly remembers every customer behind them: their messages, deals, payments and appointments, and your team's private notes. Before every reply Elly looks at that customer's real situation and answers with your real services, prices, availability and rules. It can book, move and cancel appointments right there in the chat.
Automations take care of what happens next, such as waiting to see whether the customer replies and doing something different if they stay quiet. Reminders go out where people actually read them. Everything Elly remembers is built into Convelly: a customer list with notes, sales pipelines, payments and a booking calendar with staff and rooms, along with campaigns and video calls. And anything you would do in Convelly by clicking, you can simply ask Elly for, by chatting or speaking.
The building blocks, one page each: what Elly knows, how bookings and reminders work, what automations can do, and how your team, customers, deals and campaigns fit together.
Before every reply Elly, Convelly's AI, looks at the customer's bookings, payments, open deals and your team's notes, then answers with your real services, prices and availability. It can book, move and cancel appointments right in the chat.
A short series of AI-written messages for one person with one goal, such as "confirm the Thursday slot". It writes from the customer's real history, respects WhatsApp's 24-hour rule and stops the moment they reply.
WhatsApp messages, Instagram DMs, story replies and comments, and the emails to your business mailbox arrive in one shared inbox. Conversations are handed to the right person, notes stay private, voice notes are written out, and the same inbox lives on the web and on your phone.
Customers book in the WhatsApp or Instagram chat with Elly, Convelly's AI, or on a booking page in your branding. Both write into one calendar with staff, rooms, deposits and your rules, and Convelly takes no commission.
Reminders go out on WhatsApp, in the same chat the customer used to book, at the times you choose and in your own wording. "Running late" or "can we do 5 instead?" comes straight back to your inbox, and the freed slot can go to someone else.
An automation runs by itself: when this happens, check this, then do that, wait, and do something different depending on whether the customer replied. Build it on a canvas or describe it to Elly in one sentence.
Every quote, trial and package gets a stage, an owner and a next step. The AI can open a deal from the chat, automations move deals on triggers, and your team drags the rest.
Announce a new opening, a seasonal offer or a holiday closure to everyone who agreed to hear from you. Permission is checked first, approved messages are built inside Convelly, big campaigns are spread over days, and you see sent, delivered and read for every person.
Every person who writes, books or fills in a lead ad becomes a record, and everything about them collects in one place: numbers, tags, source, custom fields, consent, notes, bookings and deals. Import from a spreadsheet, export whenever you like, no lock-in.
Elly is Convelly's AI: the same Elly that answers your customers in the chat works for you and your team in the app. Anything you would do in Convelly by clicking, you can ask Elly for, and every change is shown to you first as a proposal.
Direct messages, story replies, mentions and comments on your posts and reels arrive in the same inbox as WhatsApp. The AI can answer them, an automation can reply to a comment that says "price?", and every lead ad becomes a contact on its own.
The same product, explained through one kind of business at a time: which parts matter most, how a typical day runs, and what to set up first.
Your hands are in a client's hair and the phone is buzzing. Convelly answers that message the second it arrives, books the slot into your real calendar, takes the deposit, sends the reminder on WhatsApp, and never takes a commission.
An empty treatment slot costs a clinic more than most businesses, and the questions are more sensitive. Convelly books consultations and treatments on WhatsApp with deposits and approval, and its AI follows the rules you set and hands over to a person when it should.
The AI books trial sessions in the chat, classes are sold seat by seat with a check-in list, reminders reach everyone in a session, and studios on Magicline book member sessions there directly.
A lead from an ad becomes a contact and gets a WhatsApp reply within seconds. The AI asks for budget, area and timing, viewings are booked into the agent's calendar with travel time, and a follow-up takes over when a lead goes quiet.
For a boutique, a florist or a store that sells through Instagram, WhatsApp is where customers ask "do you have this in blue?". Convelly answers from your own price list and policies, takes payment with a link in the chat, and sends campaigns to customers who agreed to hear from you.
