WhatsApp Commerce: Sell & Support Customers in Chat

Customers don't want to leave WhatsApp to shop. They want to browse, ask questions, buy, and track orders—all in the same place they're already chatting with you. be digital ai turns WhatsApp into your full e-commerce channel: product discovery, checkout, payments, order tracking, and returns.

Show products and links without leaving chat

Your AI sends product links, pricing, images, and stock status directly in WhatsApp. Customers tap to see details, ask questions in chat (Do you have size M? What color comes with this?), and buy when ready. No redirects to a website.

Checkout in seconds with Stripe

Payment link sent → Customer taps → Checkout complete in seconds. No abandoned carts, no friction. Your AI tracks the payment, confirms it, and updates the order status automatically.

Real-time order tracking

Your AI sends updates automatically: Your order is confirmed, It's on its way, Delivered today. Customers don't have to ask where their package is. Explore patterns for order management and notifications.

Handle returns without a support ticket queue

I want to return this. Your AI checks the order, asks why, walks through the return process, and emails you a return label. The customer stays in WhatsApp, and your team gets structured return data instead of back-and-forth emails.

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Customers shop on their phones anyway. Chat is how they naturally communicate. Why make them jump to a website? We sell 20% more when everything happens in WhatsApp.

— EasyMenus (Food & Beverage)

Upsell and cross-sell in conversation

Customer buys a dress? Your AI suggests matching accessories right there. Customer checks tracking? Your AI mentions you have a sale going. All in context, no spam.

Recover abandoned carts automatically

Customer browsed products but didn't buy? Your AI re-sends the items with a discount link 1 hour later. Learn cart recovery strategies that work in chat.

No credit card charges for every message. No complex integrations. Your AI is pre-connected to Stripe, so payment recovery is automatic.